Shipping policy
Shipping Policy
Thank you for choosing Zuri. We want to ensure that your jewellery reaches you in a timely and secure manner. Please take a moment to review our shipping policy.
1. Shipping Methods and Timeframes:
We offer the following shipping methods:
- Express Shipping within the United Kingdom: Estimated delivery within 1-3 business days. Royal Mail Tracked.
- International Shipping: Estimated delivery times may vary depending on the destination country. Please allow 7-14 business days for international deliveries. Royal Mail International Tracked.
Please note that the delivery timeframes mentioned above are approximate and may vary depending on factors such as order volume, holidays, customs procedures, and unforeseen circumstances.
2. Shipping Charges:
We provide express shipping for U.K orders. International shipping charges will vary based on the destination country and the weight of the package. The exact shipping cost will be calculated at checkout.
Thank you for choosing Zuri. We want to ensure that your jewellery reaches you in a timely and secure manner. Please take a moment to review our shipping policy.
1. Shipping Methods and Timeframes:
We offer the following shipping methods:
- Express Shipping within the United Kingdom: Estimated delivery within 1-3 business days. Royal Mail Tracked.
- International Shipping: Estimated delivery times may vary depending on the destination country. Please allow 7-14 business days for international deliveries. Royal Mail International Tracked.
Please note that the delivery timeframes mentioned above are approximate and may vary depending on factors such as order volume, holidays, customs procedures, and unforeseen circumstances.
2. Shipping Charges:
We provide express shipping for U.K orders. International shipping charges will vary based on the destination country and the weight of the package. The exact shipping cost will be calculated at checkout.
United Kingdom
Express (1-2 working days) - £4
FREE for orders over £60
Europe
International Tracked & Signed (4-12) Working days) - £10
FREE for orders over £100
Rest of the World
International Tracked & Signed (4-12) Working days) - £15
FREE for orders over £100
*We are delighted to offer international shipping to customers worldwide. International orders are subject to customs procedures, which may cause delays beyond our control. Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
3. Order Processing Time:
Once your order is placed, we will process it within 1-3 business days. Please note that this time does not include weekends or public holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
4. Shipment Tracking:
We provide tracking information for all orders. You will receive an email with a tracking number once your order has been shipped. You can track your shipment by visiting www.royalmail.com and entering your tracking number.
5. Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing an order, please contact our customer support team immediately.
6. Shipping Restrictions:
While we strive to offer shipping to as many locations as possible, there may be certain restrictions on shipping jewellery to specific countries or regions. If we encounter any issues with shipping your order to a particular destination, we will promptly notify you and work towards finding a suitable solution.
If you have any further questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We strive to provide the best possible service to ensure a smooth shopping experience for our valued customers worldwide.